FAQ

Average 1 to 2 miles line of sight. In city environments with buildings in between the range may be less while in outdoor spaces the radios may reach farther. If you have concerns about radio coverage for your event, we offer free demo radios for site surveys. To better assist you, just contact us and tell us about the type of event you are planning. 

Beware of vendors that offer 10 plus miles of radio range. Read the fine print as this coverage usually happens when you are on top of high rise building or mountain top and the other person is in the valley below with nothing in between.

No, we don’t. The customer is responsible for any damage to the rental equipment or for lost or stolen rental items. We checked with our insurance company, and they would only cover in the case the rental equipment was stolen from you and you filed a police report. Other companies may charge you an insurance fee, but that will only reduce the replacement cost you will have to pay.

No, we don’t require deposits or payments to reserve a rental order. We just request you sign the contract. When the delivery address is in the DC, Maryland and Virginia area, payment is required prior to delivering the order. For delivery addresses outside the DMV area, payment is required prior to shipping the order.

Yes, as long as you let us know of the cancellation 24 hours before the delivery or shipping dates. If you let us know of the cancellation the same day the equipment has been delivered or shipped, you will only pay for delivery and pickup costs. After the delivery or shipping date, charges will depend on how long you have kept the rental equipment.  

The best way to find out whether you need a repeater is to perform a site survey. Please contact us and tell us about the type of event you are planning. We offer demo radios free of charge for site surveys.

Analog repeaters provide just one channel. Digital repeaters provide two independent channels. Repeaters will only provide the right coverage if you know ahead of time the correct place to put it. Contact us for free demo radios and instructions on how to assess the venue to place the repeater.

We always provide at least 5 channels. For large orders we can provide up to 16 channels. If your event requires more than 16 channels, please contact us and let us know about your specific needs.

Yes, one accessory per radio is included in the rental price. You can mix and match. A fee will be charged for extra accessories and special accessories.

All our rental orders include 50% spare batteries, i.e. if you are renting 6 radios you will receive 3 spare batteries.

All our rental orders include one charger per radio. Depending on the number of radios you are renting and on inventory availability you will receive a combination of 6-unit charger/s and single charger/s.

We only rent UHF radios because they perform well in indoors and outdoors environments.

Yes, we can. Please provide the channel names when you request your order.

Yes, we can program our rental radios to match yours. You will have to provide all the frequency information on your radios when you place your order.

Yes, they do. Please contact us to let us know more about how you want to use the scan feature.

Yes, they do. Please contact us to let us know more about how you want to use the encryption feature.

No, our rental radios are not waterproof. They meet the IP54 standard and military?

Yes, all our rental radios have a built-in belt clip. We also have available rental carrying cases with shoulder straps when your clothing won’t allow for clipping the radio.

We rent commercial grade radios, with 4-5 W of power. Add size 

Small and light radios tend to have low power which may affect radio coverage.

Since the PNC360S uses the AT&T or T-Mobile National cellular networks and/or available password protected WIFI your coverage is anywhere those cellular/ WIFI networks are available.

The PNC360S has an easy-to-use TFT LCD COLOR display that allows up to 9 characters per channel name.

With a 2-watt Rated speaker that can reach 3-watts Max and built in digital noise suppression microphone, you will be able to hear and be heard no matter where you are talking from.

The PNC360S offers a wired earpiece connection and connectivity to most Bluetooth devices. When using either of those two features the speaker is muted so no one near you will be able to hear the person calling you.

Since the PNC360S radio is designed to the IP67 standard, it can withstand rain, snow, sleet, dust storms and being dropped into 2 feet of water and keep on working.